Privacy Policy
we understand that making purchases online involves a great deal of trust on your part; we take this trust very seriously, and make it our highest priority to ensure the security and confidentiality of the personal information you provide us. as a potential customer you have the right to understand our privacy policy prior to providing rain transfer with any of your personal information. the rain transfers web site is intended for use by people over the age of 18 years.
rain transfers collects personal information when you:
purchase a transfer
rain transfers collects the name of the person making the booking, address, telephone number, email address, flight details, destination resort/city and destination, place dropped off and the billing address of the credit card that is used to purchase travel. we will also collect credit card information, including card number, card type, cardholder name, and expiry date, in order to bill you for transfers purchased through rain transfer. as mentioned above we have ssl and other security procedures in place to ensure your credit card details are secure.
contact us
rain transfers collects personal information such as your name, e-mail address, and/or contact number whenever you submit a question, suggestion, or request assistance.
rain transfer uses your personal information for:
fulfillment
rain transfers needs to establish your holiday details to ensure correct fulfillment of your booking. your e-mail address is required to send you, your booking confirmation and telephone/e-mail to contact you in the unlikely event of any changes prior to departure. we need your address to assist in processing your credit card transaction as proof of authentication, helping prevent any potential fraudulent activity.
responding to
rain transfers needs to respond to any questions, requests and details requested by you. we use the personal information supplied by you, to respond.
travel changes
in the event your travel plans are disrupted because of mechanical, weather, political conditions rain transfers may send you an e-mail notification to inform you of these conditions and help you make alternative travel arrangements.
sharing your information
as mentioned above we use your information to communicate information and fulfill your booking. to do this we will need to share your details with some parties. we do not sell or rent any of your personal information to anyone.
rain transfers will only share your personal information with our authorised travel service providers, and only as necessary in order to complete a transaction that you specifically requested. these suppliers will have access to your contact details to reach or notify you of any changes or issues regarding your booking.
security and data protection acts
in addition and as required by the uk data protection legislation, (acts of 1984 and 1998) we follow strict security procedures in the storage and disclosure of information which you have given to us, to prevent unauthorised access. our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.
web technologies
we will also use some web technologies to collect technical information from your computers web browser and may include your ip address, operating system, web browser software, screen resolution, and referrer web site. this will help us to monitor our performance delivered to you.
ssl
when you send personal information to rain transfer over the internet, your data is protected by secure socket layer (ssl) technology to ensure safe transmission.
changes to our privacy policy
this privacy policy was issued on the 26th december 2007. rain transfer hold the right to change or amend this policy for any reason and at anytime. you will be informed of any changes to this policy.
if you are unclear or require more information about rain transfer privacy policy please go to our homepage and use our feedback button to raise any queries or concerns.
